Podcast Episode:
Most leaders think trust comes from having the right answers. Sharon has spent over thirty years in HR and change leadership, and her experience says otherwise.
In this conversation, she breaks down her Change Clarity framework and why calm and clarity are two different things. She talks about what to say when you don’t have an answer yet, the behavior that separates leaders who keep their team’s trust from leaders who lose it, and one thing you can start doing this week to become more consistent.
Themes We’ll Explore
- The biggest misconception about trust during uncertainty
- Change Clarity framework, calm and clarity as separate things
- The behavior that separates trusted leaders from those who lose trust
What Listeners Will Walk Away With
- Change Clarity framework, and how to use calm and clarity as two distinct moves rather than one
- What to say in the moment when you don’t have an answer yet
- One specific, consistent behavior to start practicing this week to keep your team’s trust
Guest Bio
Sharon McLaughlin is a coach and change management consultant working independently and with the CraftXecs team in Ottawa. With over 30 years of HR and Change leadership experience, Sharon now works at the intersection of organizational change and how human’s experience it. She holds CHRP, ACC, and MCMP designations, developed the Change Clarity framework, and serves as a Director on the Association of Change Management Professional Global Board of Directors.
LinkedIn: www.linkedin.com/in/sharonlmclaughlin
Website: sharonmclaughlin.ca